Frequently Asked Questions (FAQ) – Yogkrity
1. Are Yogkrity products 100% natural?
✅ Yes! All our products are handmade using natural ingredients. We avoid harsh chemicals, parabens, and artificial fragrances.
2. Are your products suitable for all skin types?
✅ Most of our products are designed to be gentle and suitable for all skin types. However, we always recommend doing a patch test before full application, especially for sensitive skin.
3. Can I use Yogkrity products if I have sensitive skin?
✅ Yes, but as our products are made with natural ingredients, everyone’s skin reacts differently. Please perform a patch test and consult your dermatologist if needed.
4. Are your products cruelty-free?
✅ Absolutely. We are strongly against animal testing. All our products are cruelty-free and ethically made.
5. How long will it take to receive my order?
✅ We usually dispatch orders within 2-5 business days, and delivery time depends on your location. You will receive tracking details once your order is shipped.
6. Do you accept returns or refunds?
✅ Please refer to our Return & Refund Policy for details. We accept returns only for damaged, defective, or wrong products.
7. How do I place an order?
✅ Simply browse our products, add them to your cart, and checkout securely through our website.
8. Can I cancel my order?
✅ Orders can only be cancelled if they haven’t been shipped. Once shipped, cancellation is not possible.
9. Do you offer international shipping?
✅ Currently, we only ship within India. We may expand to international shipping soon. Stay connected for updates.
10. How can I contact Yogkrity?
✅ You can reach us via email or phone mentioned on our Contact Us page.